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Terms & conditions

§ 1 GENERAL INFORMATION, SCOPE OF THE GBC

1.1 The contractual partner is D.Dornblüth & Sohn, Westpromenade 7, D-39624 Kalbe/Milde, Phone (+49) 39 08 0 / 32 06 Fax (+49) 39 08 0 / 72 79 6, email: info@dornblueth.com, Value Added Tax Identification Number according to § 27a German Value Added Tax Act: DE181453543 (hereinafter "D.Dornblüth & Sohn").

1.2 All deliveries and services are provided exclusively on basis of the following GTC in the applicable version at the time of the order. Unless expressly agreed in writing, deviating terms and conditions shall not apply.

1.3 Customers according to these GTC are both consumers and entrepreneurs. Consumers are natural persons who conclude contracts for a purpose that cannot be attributed to their commercial or professional activity. Entrepreneurs are natural or legal entities or partnerships with legal capacity who, when concluding a contract with D.Dornblüth & Sohn, act in the exercise of their commercial or self-employed professional activity.

§ 2 CONTRACT CONCLUSION, REALIZATION OF THE CONTRACT

2.1 You can order by telephone, by fax, or from our online shop. Our offer is binding. With your order,  you accept our offer to conclude a contract. The contract is concluded with your dispatch of your order to us. You will receive the order confirmation by email, fax, or post. 

2.2. This is how you order in our online shop:

- Once you have found the desired product, you can take a closer look at it without any purchase obligation by clicking on the product name or the product picture.
- By clicking the button [Add to basket] you can add the article to the shopping cart. You can view the contents of your shopping cart at any time by clicking the link Cart. You can delete the products from the shopping cart by clicking on the graphic or by changing the quantity.
- If you want to buy the products in the shopping cart, click on the button [Buy now] in the page "Shopping Cart". In the further course of the order process, you enter your order data and continue the order as a guest.
- Then select the desired payment method.
- To complete your purchase, you must accept our General Terms and Conditions and click on the button [Buy now]. This will place the order with us.

§ 3 STORAGE OF THE CONTRACT TEXT

We store your order, the entered order data and the entire text of the contract. We will send you an order confirmation by e-mail with all order data and the complete contract text. This confirmation of receipt also constitutes our order confirmation which confirms the contract. You also have the option of printing out both the order and the General Terms and Conditions before sending the order to us.

§ 4 CONSUMER RIGHT TO CANCEL

The following right to cancel applies for consumers only:

Cancellation policy

Right of cancellation

You have the right to cancel this agreement, no questions asked, within 14 days.

The cancellation period is 14 days from the date on which you or a third party designated by you who is not the carrier took possession of the goods. 

To exercise your right to cancel, you must notify us (D.Dornblüth & Sohn, Westpromenade 7, D-39624 Kalbe/Milde, Tel. (+49) 39 08 0 / 32 06, Fax (+49) 39 08 0 / 72 79 6, email: info@dornblueth.com) with a clear statement (e.g., letter by postal service, fax or email) of your decision to cancel the agreement. You may use the attached template cancellation form if you wish, but it is not required. 

Your cancellation will be considered to be within the cancellation period so long as your notice to exercise your right to cancel was sent before the expiration of the cancellation period.

Consequences of cancellation

If you cancel this agreement, we are required to return to you any payments that we have received from you, including delivery charges (with the exception of any extra costs resulting from your choice of a method of delivery other than the standard delivery offered by us), promptly and within fourteen days of the date on which the notice concerning your cancellation of this agreement was received by us. We will use the same manner of payment for this reimbursement as you used for the original transaction unless we have made explicit agreement with you to the contrary; under no circumstances will you be charged for this reimbursement. We have the right to refuse to make reimbursement until we have received the returned goods or until you have provided proof that you have sent the goods back, whichever is earlier. 

You must return or hand over the goods promptly and in any case within 14 days after the date on which you notify us of your cancellation of this agreement. You will be considered within the deadline so long as you have sent the goods before the fourteen days have elapsed. We will bear the costs for the return of the goods.

You will only be responsible for any reduction in the value of the goods if this reduction in value can be attributed to any handling not necessary for inspecting its condition, features, and operability.

No right of cancellation will be honored in the case of distance sales agreements for the delivery of goods that are not prefabricated and whose production included a personalized selection or specification by the consumer or that is uniquely customized to the personal requirements of the consumer (for example, specially ordered custom engraving).  

§ 5 TEMPLATE CANCELLATION FORM

(If you wish to cancel the agreement, please complete this form and return it to us.)

To:
D.Dornblüth & Sohn

Westpromenade 7
D-39624 Kalbe/Milde

Fax (+49) 39 08 0 / 72 79 6

Email: info@dornblueth.com 

I/we (*) hereby cancel the agreement concluded by me/us (*) for the purchase 

of the following goods (*)/of the following services (*)

Consumer name

Consumer address

Signature of consumer(s) (only for notification by paper copy)

(*) cross out items that do not apply.

§ 6 PRICES

All prices include the value-added-tax and all other price components where applicable.
We choose the shipping service by ourselves.
For delivery in foreign countries there can be additional country-specific costs (e.g. tax, duties). To find out if this might apply to you, consult your local tax authority.

§ 7 TERMS OF PAYMENT

7.1 Payment can be made by prepayment, or PayPalPlus.

7.2 If you choose the method of prepayment, we will provide you with our bank details in the order confirmation. The invoice amount is to be transferred to our account within 10 days.

7.3 Payment processing at PayPalPlus is via Paypal.com. A charge on your Paypal account will be made upon completion of the order.

§ 8 DELIVERY CONDITIONS


8.1 Unless otherwise stated in the offer, the goods will be delivered within 2-5 days after your transfer order reached your bank. Otherwise, delivery will take place within 2-5 days after conclusion of the contract.

§ 9 WARRANTY AND LIABILITY

The warranty is made in accordance with the legal stipulations.

§ 10 CUSTOMER SERVICE

If you have questions, complaints, or claims, please contact us. We can be reached by telephone ((+49) 39 08 0 / 32 06) Monday to Friday from 7:00 to 16:00 or by email at info@dornblueth.com.

§ 12 APPLICABLE LAW, PLACE OF JURISDICTION, INFORMATION REGARDING THE LAW ON ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMER DISPUTES (VSBG)

12.1 German law applies, to the exclusion of the UN trade law. When in doubt in cases of dispute about the meaning and interpretation of the English version of these General Business Conditions, the German formulation shall be authoritative.

12.2 With customers who conclude the contract for a purpose that cannot be regarded as professional or commercial (consumers), this choice of legal system does not preempt the binding provisions of the law of the state in which the customer has his habitual residence.

12.3 For all disputes resulting from the contractual relationship, if the ordering party is a merchant, a juristic person under public law, or a special fund under public law, then the place of jurisdiction is D-39624 Kalbe/Milde.

12.4 Please note that we are neither required nor prepared to make use of an alternative dispute procedure or arbitration.

§ 13 MISCELLANEOUS

13.1 The contract languages are German and English.

13.2 Should one or more provisions of the General Business Conditions be invalid, this shall have no effect on the remainder of the contract. Where the provisions are invalid, the content of the contract is ruled by the statutory provisions.

Version: June 2019